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New Member
Posts: 2
Registered: ‎11-04-2012
My Device: Torch 9810
My Carrier: AT&T

password, secret question and answer-can't remember

I can't remember my secret question and answer and I've tried 10 times.  Now what?

Elite II
Posts: 8,978
Registered: ‎01-05-2009
My Device: BlackBerry Z30
My Carrier: Rogers

Re: password, secret question and answer-can't remember

Just hope that you've done a data backup using BlackBerry Desktop Software, BlackBerry Protect or some other third-party software for that purpose.  If not, everything on your phone will be gone.

 

 

I hope that explains things.  Smiley Happy


- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.



Highlighted
Forums Veteran I
Posts: 2,077
Registered: ‎10-10-2010
My Device: Priv
My Carrier: Three UK

Re: password, secret question and answer-can't remember

What particular password are you trying to reset? 

New Member
Posts: 2
Registered: ‎11-04-2012
My Device: Torch 9810
My Carrier: AT&T

Re: password, secret question and answer-can't remember

Bb I'd