12-11-2012 10:38 AM
h in desperate need of help x i am trying to unlock my password to get onto my phone but cant remember password any ideas how i can take password lock off with out this information xx
12-11-2012 01:10 PM
Hi and Welcome to the Community!
There is no "master" or "override" password to unlock your BB...only the user-created password can do so. Given your description, your only hope is to fail the maximum number of times (default = 10) and allow it to wipe clean of all your apps, data, as well as the password requirement. Then, you start over.
BBs are the most secure mobile devices available...but a key component of that security is the human factor. When that fails, there is nothing that the device can do to help. Security is paramount.