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Visitor
Posts: 1
Registered: ‎07-30-2009
My Device: Not Specified

pbs wityh desktop manager and tasks / notes

hello, I am a new user. under windows XP, I am having problems to synchronise using desktop manager ( 5) in setting up tasks in connection wityh outlook 2007 tasks .

desktop manager is refusing the setting with a message : function OpenMsgstore failed.

thanks in advance for any assistance.

Alex

Elite I
Posts: 6,343
Registered: ‎08-19-2008
My Device: 9800 - OS 6.0.0.246

Re: pbs wityh desktop manager and tasks / notes

have a look at this KB article for the solution to that error message

http://www.blackberry.com/btsc/KB10737

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New Contributor
Posts: 7
Registered: ‎05-09-2009
My Device: Not Specified

Re: pbs wityh desktop manager and tasks / notes

Desktop manager 5 & Outlook 2007 - the same problem and new outlook profile does not help. I had the same configuration and the very same pst working but new computer and new bb/outlook installation. I could solve the same issue for "notes" and "contacts" in the following way (based on other forums): start/run: outlook /safe then change the view options (different default view). It does not work for "tasks"