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New Contributor
Posts: 2
Registered: ‎10-11-2012
My Device: BOLD 9900
My Carrier: VODAFONE
Accepted Solution

.pdf file use for bold 9900 os 7.0

Dear all,

 

please help me.

I have a bb bold 9900, os 7.0 version.

It is written that the .pdf documents reader is pre-installed with documents to go premium which is resident.

I tried but I cannot open .pdf documents.

Then I tried to openn www.dataviz.com/bbtr......... as the resident bb sw says with a link,

but this link doesn't work. The same link suggest to copy the address and to surf it with the normal websearch.

I did it with no results.

 

What I have to do?

 

I need to open and read .pdf. 

 

Thank you for your support.

Urgent.

 

Best Regards

Posts: 94,214
Likes: 24,332
Solutions: 6,331
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: .pdf file use for bold 9900 os 7.0

rosib, on your 9900, please look at Options > Device > Application Management.

 

Do you see "Documents To Go" installed?

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New Contributor
Posts: 2
Registered: ‎10-11-2012
My Device: BOLD 9900
My Carrier: VODAFONE

Re: .pdf file use for bold 9900 os 7.0

Yes I do.
Posts: 94,214
Likes: 24,332
Solutions: 6,331
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: .pdf file use for bold 9900 os 7.0

Ok, then you should be able to open PDF documents.

 

When you attempt to open a PDF file, what error do you see?

Is this PDF file attached to an email or residing as a saved file on your media card?

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code