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New Member
Posts: 1
Registered: ‎03-26-2013
My Device: curve
My Carrier: Blackberry

pdf file

i am unable to open pdf, xls and word file

Hall of Famer III
Posts: 57,572
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: pdf file

Hi and Welcome to the Community!

 

For items that are attachments to emails, please refer to this:

  • KB15253 Supported native file format attachments in BlackBerry Internet Service

For items that are not email attachments, you must have an add-on app to render the items...please research DesktopToGo to see if you are eligible for the free or premium versions.

Good luck!


Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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