12-17-2008 06:25 PM
12-17-2008 06:28 PM
You have to reinstall the operating system to your blackberry, dont worry, its a pretty easy process, takes about 15-25 minutes to do. Here is a great link
12-17-2008 06:41 PM
Remove and reload the OS totally.
Providing you have the latest device OS for your carrier..
*YOU DO NOT NEED TO ALSO DOWNLOAD DESKTOP MANAGER PROGRAM* - JUST THE DEVICE SOFTWARE*
go to C Drive: Program file: Common Files: Research in Motion: App Loader : Loader.exe and run that file...
Go to device application selection and untick anything you dont need.
I would not reccommended backup and restore. (If you are running a BES, everything should be on your pc anyway) But if you must, then do a backup)
When you get to the last page before you select 'finish' you should see an Advance Options. Click this and make sure both checkboxes are ticked.. This removes and replaces any bugs or glithces in the software.
You must make sure you have the LATEST version for your device, distributed by THE CARRIER THE DEVICE WAS MADE WITH. (Find this on the carriers website
If you're not sure, do a vendor ID check.
12-17-2008 07:11 PM
You need to install the Device OS in order to be able to use the app loader.
Download, install it and do it.
12-17-2008 07:43 PM
Just click download the 4.xx for device xxx.
Save to desktop.
Once done after an hour or so... double click file to install to pc..
then find the loader.exe