11-16-2010 12:31 PM
new pearl only 2 wks old - track pad imtermittently seems to not work up & down on certain areas ie: inmenu or in sound profiles & sms cant move up & down to selest alternative word! if i switch phone off & on it works again for a short while. do I need to return phone?
11-16-2010 05:47 PM
Hi and Welcome to the Forums!
Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
11-19-2010 01:49 AM
This also happens to my phone and although a re-boot temporarily fixes the issue it then returns often at least once a day. Not sure if this is my dodgy phone or a general problem
11-19-2010 11:29 AM
It could also be some badly behaving add-on application, a bad theme, or any number of other possibilities. Depending on how old your BB is and how much you've added to it, you may be better off taking it in for warranty evaluation.
12-13-2010 02:38 PM
Re: pearl 3G - track pad not working.
My phone is a BB Pearl 3G UK version, the track is not working at all , tried to reset by taking out the battery as of now no joy?
I have had at lest 6 BB phones not happy with this one currently, please advise as it is only 3 months old?