05-24-2013 10:52 PM
Hi guys! I am just new here and I want to know how to set up an email account? I tried goind to SET UP then EMAIL ACCOUNTS but when I get there it said "TO ACTIVATE YOUR ENTERPRISE ACOUNT, ENTER DETAILS PROVIDED BY YOUR SYSTEM ADMINISTRATOR IN THE FIELD BELOW." But the thing is I do not have enterprise account and all I want is to activate my personal account. How can I deactivate this enterprise account for me to be able to set up my email account?
Please, help me!
05-25-2013 06:45 AM
Welcome to BlackBerry Support Forums
To use or setup personal email on our BlackBerry we need a spcific BlackBerry Data Plan / BIS from our Carrier . Please call or contact your carrier Globe to activate it on your account, once those services are activated your carrier will push Service Books to that handheld , which will allow your to setup your personal email or will able to view Internet Mail account option other then Enterprise .