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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎05-24-2013
My Device: Blackberry Curve 9320
My Carrier: Globe

personal email account

Hi guys! I am just new here and I want to know how to set up an email account? I tried goind to SET UP then EMAIL ACCOUNTS but when I get there it said "TO ACTIVATE YOUR ENTERPRISE ACOUNT, ENTER DETAILS PROVIDED BY YOUR SYSTEM ADMINISTRATOR IN THE FIELD BELOW."  But the thing is I do not have enterprise account and all I want is to activate my personal account.  How can I deactivate this enterprise account for me to be able to set up my email account?


Please, help me!

Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: personal email account

Hello Ritz15


Welcome to BlackBerry Support Forums



To use or setup personal email on our BlackBerry we need a spcific BlackBerry Data Plan / BIS  from our Carrier . Please call or contact your carrier Globe to activate it on your account, once those services are activated your carrier will push Service Books to that handheld , which will allow your to setup your personal email or will able to view Internet Mail account option other then Enterprise .


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