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BlackBerry® OS Smartphones

New Contributor
Posts: 2
Registered: ‎10-19-2012
My Device: blackberry 9790
My Carrier: My Maxis

phone cannot charge!!!

When i wanna charge my blackberry smartphone with a travel charger it shows "the charging that connected to your blackberry device cannot charge your battery". PLEASE help me URGENT PLEASE 

Posts: 2,649
Registered: ‎04-01-2008
My Device: 9500, 8110, 8700, 8220, 9100, 9800, 9810, Z10

Re: phone cannot charge!!!

Hello zhenghao104


Welcome to the forums. 


Does this only happen when the travel charger or does this also happen with a wall charger and USB charging? Have you tired a different travel charger to see if you have the same issue? 



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