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BlackBerry® OS Smartphones

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New Member
Posts: 1
Registered: ‎01-09-2013
My Device: Blackberry Curve 9300
My Carrier: Vodafone

phone gets switched off or restats frequently

Hi,

 

I am Afzal Saboowala from Mumbai - India. I have a Blackberry 9300 curve phone and since few months i am facing a problem with my phone. My phone gets switched off or restarts very often. At times when i get a call it rings once or twice and goes off. At times it goes off while i am talking and many a times without any activity it goes off or automatically gets restarted.

 

I got the phone formatted but there is no improvement. I have found that most of blackberry curve 9300 model phones have this problem in India.

 

Can you advice what shoud i do to get my phone fixed.

 

Regards

 

Afzal

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Retired
Posts: 2,372
Registered: ‎07-13-2009
My Device: BlackBerry Z10 smartphone

Re: phone gets switched off or restats frequently

Hello AfzalSaboowala,

Welcome to the BlackBerry Support Community.

 

Please complete the steps in the following article to address the issue with your BlackBerry® smartphone restarting and switching off.

 

Be sure to backup your device data as listed in the article before completing the device software reloading process:

 

http://www.blackberry.com/btsc/KB03901

 

If this process fails to address the issue, please contact your point of sale for options.

 

Thank you.


-FB


 


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