01-09-2013 05:53 AM
I am Afzal Saboowala from Mumbai - India. I have a Blackberry 9300 curve phone and since few months i am facing a problem with my phone. My phone gets switched off or restarts very often. At times when i get a call it rings once or twice and goes off. At times it goes off while i am talking and many a times without any activity it goes off or automatically gets restarted.
I got the phone formatted but there is no improvement. I have found that most of blackberry curve 9300 model phones have this problem in India.
Can you advice what shoud i do to get my phone fixed.
01-11-2013 08:46 AM
Welcome to the BlackBerry Support Community.
Please complete the steps in the following article to address the issue with your BlackBerry® smartphone restarting and switching off.
Be sure to backup your device data as listed in the article before completing the device software reloading process:
If this process fails to address the issue, please contact your point of sale for options.
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