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Reply
New Contributor
Posts: 4
Registered: ‎03-13-2014
My Device: bold 9900
My Carrier: maxis

phone password

hi. i have a bold 9900. i dont even remember my phone password. what should i do?

Contributor
Posts: 11
Registered: ‎03-13-2014
My Device: bb z10
My Carrier: bell

Re: phone password

You would have to do a hard reset on the phone and wipe to factory settings in order to get the phone to work
New Contributor
Posts: 4
Registered: ‎03-13-2014
My Device: bold 9900
My Carrier: maxis

Re: phone password

hi. thank you. but i just want to ask. how to make hard reset. i do reset to my phone but nothing change. 

Highlighted
Super Contributor
Posts: 475
Registered: ‎11-19-2013
My Device: BB Z10

Re: phone password

Hi...

 

If you forget you phone password,after 10 wrong attempts the Blackberry will be automatically wiped (formated) it is by default from blackberry. . If you have taken backup recently you can wipe the blackberry and restore it..  or you will loose all the data on it after wiping the phone.. 

Please update the result after applied..

Thanks
New Contributor
Posts: 4
Registered: ‎03-13-2014
My Device: bold 9900
My Carrier: maxis

Re: phone password

i just charge my phone. and the same thing happen. error 513. reload software. for further information, please visit : www.blackberry.com/513 . what should i do?
Super Contributor
Posts: 475
Registered: ‎11-19-2013
My Device: BB Z10

Re: phone password

It seems that you need to reload the OS on the BB 9900 .. 

 

The below link to download the OS

 

http://us.blackberry.com/support/apps-and-software/desktop-and-device-download-sites.html

 

The below link to install the Os on the device ..

 

http://www.wikihow.com/Install/Upgrade-a-Blackberry-Operating-System

 

Please update the result after applied..

Thanks
New Contributor
Posts: 4
Registered: ‎03-13-2014
My Device: bold 9900
My Carrier: maxis

Re: phone password

if i brought my phone in malaysia, what should i choose list under asia pacific? maxis or celcom or brightpoint malaysia?

Super Contributor
Posts: 475
Registered: ‎11-19-2013
My Device: BB Z10

Re: phone password

You have to choose your current service provider (carrier)  

Please update the result after applied..

Thanks