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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎12-17-2012
My Device: torch 2011
My Carrier: vodafone

phone saying sim not allowed

hi , my phone regularily says 'sim not allowed' the network shows sos, and then it has to be restarted and it happens at least 10 times a day . any ideas what to do?

Elite II
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: phone saying sim not allowed

Check the below knowedge base article -


  • KB03448 Network status indicator shows "SOS" on the BlackBerry smartphone

Check whether any other other mobile phone in your area is facing the issue. If not then report the issue to your mobile service provider.



If your query is resolved then please click on Accept as Solution

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New Member
Posts: 1
Registered: ‎01-02-2013
My Device: 9700
My Carrier: Vodafone

Re: phone saying sim not allowed

Hi, I am hoping you can help me as I have a SIM not allowed message on my Blackberry phone using Vodafone. It appears to happen in Manchester city centre for me M3 area although at home M41 area i have no issues. Does your problem happen at both your Home and Office locations. I know Vodafone Network teams are looking for examples to help. let me know and I will pass on your experience