03-12-2013 01:14 PM
My phone had a software download that was supposed to last 2 hours, 5 hours later the phone is stock in data back up in 18%. I had tried to connect to desktop but it says is unable to connect. I tried to followed all other ways to safe start up but doesn't work at all. What to do??? Please help!!!
03-12-2013 01:57 PM
Hi and Welcome to the Community!
OTA updates...never a good idea IMHO. Hopefully you already have a good separate (e.g., via PC) backup...
There are two methods of recovery for you to try: