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BlackBerry® OS Smartphones

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Contributor
Posts: 15
Registered: ‎04-07-2012
My Device: blackberry curve 9300
My Carrier: o2

phone won't load youtube videos

My bb curve 9360 won't let me load youtube vidoes, it says error has occurred attempting to play media....can anyone help?
Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: phone won't load youtube videos

Hi gb123

 

 

Try this Knowledge Base article :

 

  • KB20491 :  Unable to view YouTube video files on an Unlocked BlackBerry smartphone

 

  • KB31953 :  When attempting to stream video in the BlackBerry Broswer users receive an error message "An error has occurred attempting to play media

I hope it will help.

 

Good luck.

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