11-22-2012 08:45 AM
my black berry storm 2 fell while it was in its protective case and wont turn on...when i first took it up i saw a white screen with little scribbly writings at the top then it shutted off...there seems to be no obvious damage no cracks in the screen..it just wont turn on please help!!!! am crying
11-26-2012 03:50 PM
Hi and Welcome to the Community!
Please try this sequence...note that, throughout the entire 4h15m process, your BB must remain connected to a known-good wall charger (not PC USB):
This has been known to "kick start" some BBs.
It is also possible that your battery or BB has experienced a problem...to test, this sequence is needed:
The results of this will indicate if it's your BB or your battery that has the problem.
Good luck and let us know!