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New Contributor
Posts: 2
Registered: ‎10-29-2008
My Device: Not Specified

play voice notes

does anyone knows why I can't listen my voice notes, even I saved them I cannot listen. I have the new BB Pearl Flit


Can anybody help me?



Posts: 95,493
Likes: 24,540
Solutions: 6,396
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: play voice notes

Are you going to your Media icon and trying to play from there? What error do you get?

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New Contributor
Posts: 2
Registered: ‎10-29-2008
My Device: Not Specified

Re: play voice notes

I went there, the program run like it is normal but i cannot put play, i press it but it doesnt work i don really know why?


i save the voice record and cannot play it, i can forward the song but it doesnt sound... please if you know what happen im gonna be thankfull....


Guru I
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: play voice notes

Hi and welcome to the forums!


Have you tried the following:


Pull the battery while the device is ON, replace after a minute, Let the device reboot 1-3 min.

See if the problem is fixed.




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New Contributor
Posts: 5
Registered: ‎06-30-2012
My Device: BlackBerry 9780
My Carrier: T-Mobile

Re: play voice notes

This was an issue for my Blackberry 9700 as well as the 9780.  I called Blackberry and they said it was a known issue and could not be resolved.  So, I did some trial and error and finally fixed the problem.  To get Voice Notes to play again, do the following:


1,  Record a new Voice Note and then hit the stop button.

2.  This will bring you to a screen that shows several options, one of which is to save with a new name.

3,  Save the Voice Note that you recorded using a name other than what is automatically generated, such as "TEST."

4.  After you save the new file, it should play just fine.  The previous files may not play, but anything you record after this will work.


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James Enderby Bidlack