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New Member
Posts: 1
Registered: ‎11-21-2012
My Device: Playbook
My Carrier: -

playbook application


I don't know where I can ask for help. I have a playbook, I bought an application last year. I deleted recently by mistake, when I tried to download again, it's asking me to buy it again, the price has changed. The application is SimCity Deluxe for Blackberry Playbook
Thank you
Hall of Famer III
Posts: 57,832
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG853), Z10/Z30/Q10 (, Playbook (
My Carrier: TMobile USA

Re: playbook application

Hi and Welcome to the Community!

I suggest that you clear the AppWorld application cache:

1. Open App World

2. Go to My World

3. Follow one (and only one!) of these steps:

3a. For keyboard-based BB's -- Hold down the ALT key and then press, in sequence R, then S, then T

3b. For Touch Screen Only BBs -- Hold the num-lock (!?123) button so it locks and then press, in sequence 3, then 4, then (

3c. For newer (e,g., OS6 and 7) BB's and PBs, see this KB:

    • KB24714 How to clear the BlackBerry App World cache

4. AppWorld should close.

5. If your BB locks after issuing the cache clear, perform a battery pull reboot

6. Return to AppWorld/MyWorld (it may be sluggish while it re-synchronizes).

If step (4) does not happen as listed, then the clear cache did not work.


If it continues to offer in the manner you posted, then you might want to contact the app developer for formal assistance...it is possible that they have done some kind of upgrade of their app but not allowed prior purchasers to have the new version...but only they can answer that for sure.

Hopefully it'll work for you! Good luck and let us know!

Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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