02-19-2013 07:36 AM
02-19-2013 10:11 AM
Hi and Welcome to the Community!
Here is a KB that discusses that error:
Unfortunately, the actual remedy may well require connection to your computer...but with the port broken, that won't be possible. So you won't be able to fix this without seeking formal hardware-level support.
If you remain in warranty, you should seek out support via that channel. If you have no warranty, then you would seek out a local (to you) shop with qualified BB hardware technicians who can give you a proper diagnosis and estimate.
Good luck and let us know!