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New Member
Posts: 1
Registered: ‎02-19-2013
My Device: pearl 9105
My Carrier: vodafone

please help app error 523

ive got a bb pearl 9105 and everytime i turn it on its come up with error messages then comes up with a white screen that says error 523. i cant plug it into my comp as the charge port is broken and cant get rid of the error messages to activate the bluetooth.
anyone could any ideas?? ive tried reseting it, taking battery, sim,memory card out and nothings doing the trick...please help...
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Hall of Famer III
Posts: 57,244
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAF518), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: please help app error 523

Hi and Welcome to the Community!

Here is a KB that discusses that error:

  • KB24395 "Error 523", "App Error 523", or "JVM 523" appears on the BlackBerry smartphone

Unfortunately, the actual remedy may well require connection to your computer...but with the port broken, that won't be possible. So you won't be able to fix this without seeking formal hardware-level support.

 

If you remain in warranty, you should seek out support via that channel. If you have no warranty, then you would seek out a local (to you) shop with qualified BB hardware technicians who can give you a proper diagnosis and estimate.

 

Good luck and let us know!



Occam's Razor nearly always applies when troubleshooting technology issues!

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