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BlackBerry® OS Smartphones

Posts: 29
Registered: ‎03-24-2013
My Device: blackberry z10
My Carrier: Mobinil Egypt

please my BB stolen

please my bb9810 is stolen from my car

The person who stole the mobile has insert new sim card and use my BBM and he talked with me today Smiley Sad

what i can do i try to Block or Wipe Device but i can't using : protect.blackberry.com


and site show me this msg. "Unable to communicate with your device. The command will be delivered the next time your device is accessible on the wireless network."


what i can do help pleaseeeeeeeee

Nader A. Samaan
Posts: 95,104
Likes: 24,495
Solutions: 6,375
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: please my BB stolen

Since he has swapped the SIM card, your accounts and Protect are not disconnected from you reaching it remotely.


This thief called you? If you have the phone number he called from, report it to the police.


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