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New Contributor
Posts: 4
Registered: ‎11-07-2012
My Device: 9300 Blackberry 2012
My Carrier: MTN

pls Assist I'll send my number aswel

have a blackberry 9300 the 6.0 bundle2534(v6.0.0.570,platform6.6.02012) amd I'm using MTN on my (b.i.s) and its been working properly but for a month and a week now!!! I've been having problems downloading and I thought its only my phone but my friend had the same problem his also on mtn and today I actually rebooted my phone my means off typing my password in incorrectly and the phone rebooted but that did not help so please any one help me to fully enjoy and use my blackberry
!I contacted MTN network,and they are referring me to you guys @ Blackberry company!please solves this problem for me!!I have waisted a R120 now!coz I do not chat or induldge in social activity!I utilise Google for information and business purposes!whenever I go into google,and punch in something!the page just closes!I tried using another alternative,like Opera Mini!when I do download something in 5hours the information is lost!assist thank you!and I have tried everything!batt pull reboot etc!EVERYTHING I can on my end!and I only have the phone for 6months now!
Hall of Famer III
Posts: 59,107
Registered: ‎11-28-2008
My Device: DTEK50 (AAI82), PRIV (AAI795), Z10/Z30/Q10 (, Playbook (
My Carrier: TMobile USA

Re: pls Assist I'll send my number aswel


There are a ton of threads on this site about various download issues with various carriers. So as to receive adequate formal support, I recommend you lodge your complaint with your mobile service provider, who can escalate into RIM if needed.

Good luck!

Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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