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Contributor
Posts: 18
Registered: ‎11-26-2012
My Device: Curve 9380
My Carrier: Etisalat Nigeria

Re: pls cany use email n bbm, pls need ur help

Hello, good day, for the past 2 weeks, i hvae been to the etisalat office, telling them about the problem but it seem they have no ideal about what to do, etisalat is telling me to get a new blackberry, pls can you help me in  any way, just got the blackberry 4 months ago, i can send you me pin and other information if you need them, thank you

 

Contributor
Posts: 18
Registered: ‎11-26-2012
My Device: Curve 9380
My Carrier: Etisalat Nigeria

Re: pls cany use email n bbm, pls need ur help

its like etisalat cannot escalate issues to RIM support., please  any help you give me wil be greatful, thank you

Posts: 94,493
Likes: 24,392
Solutions: 6,349
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: pls cany use email n bbm, pls need ur help

Have you tried CALLING rather than GOING to the Etilsalat offices?

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Contributor
Posts: 18
Registered: ‎11-26-2012
My Device: Curve 9380
My Carrier: Etisalat Nigeria

Re: pls cany use email n bbm, pls need ur help

i have called like 5o times and bein to their office twice now

Contributor
Posts: 18
Registered: ‎11-26-2012
My Device: Curve 9380
My Carrier: Etisalat Nigeria

Re: pls cany use email n bbm, pls need ur help

its like etisalat has no clue of what to di
Posts: 94,493
Likes: 24,392
Solutions: 6,349
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: pls cany use email n bbm, pls need ur help


stunneri wrote:
its like etisalat has no clue of what to di

I agree, but they are the key to your getting the issue escalated to RIM.

You need to push on this.

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Highlighted
Contributor
Posts: 18
Registered: ‎11-26-2012
My Device: Curve 9380
My Carrier: Etisalat Nigeria

Re: pls cany use email n bbm, pls need ur help

ok, i will thanks