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New Contributor
Posts: 2
Registered: ‎06-01-2012
My Device: 8830 world edition
My Carrier: sprint

pls help: i can't install desktop software on my pc

truely i downloaded te software which is about 111mb, after downloading it , it tells me that three things are required for the software to be fully installed. but it downloaded only two successfully but left the tird one unsuccessfull and telling me that an error had occur try again or close.  pls help me wit the issue. thanks

Posts: 94,493
Likes: 24,392
Solutions: 6,349
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: pls help: i can't install desktop software on my pc

Do you know what that third thing is?


Find the file you downloaded.

Double click on it to install it and follow the prompts complete the installation.

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