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Contributor
Posts: 10
Registered: ‎08-06-2011
My Device: 8520
My Carrier: 5.0.0

pls help me

My blackberry protect on my torch 9800 is not working it keeps showing "the service plan on your blackberry device dose not support this application. Please contact your service provider for additional information or to update your service plan" pls someone should help me out cz I need to restore some contacts that I backed up!
Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: pls help me

Hi ibeanukingsley

 

 

This error message appear when you lack BlackBerry Data Plan ,If you have already a BlackBerry data plan or BIS on your account then please try a Battery Pull Restart and then try again.If that fails you need to Contact your Service Provider to know if BIS is properly configured on your Account.

 

 

 

Prince

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