11-02-2008 03:10 PM
Solved! Go to Solution.
11-23-2008 09:48 PM
I have a similar problems with Contacts. The progress bar stops moving and it leaves the PocketMac in a hung state. When I try to restart the program, without restarting the O/S, it doesn't respond. PocketMac seems to be buggy in general.
12-02-2008 03:10 PM
12-03-2008 06:58 PM
Synchronizing tasks with PocketMac seems to be "hit or miss" I found instructions, I don't remember where, that provide a step by step process for removing Pocketmac from your Mac, there are a number of files and folders that the uninstaller doesn't remove (notice a pattern here regarding the quality of the software?). Anyway, I followed the instructions, reinstalled PockectMac and all three synchronized fine the first time. I will dig around to see if I can find these instructions again and will post them here.
12-03-2008 07:02 PM
12-03-2008 09:39 PM
12-03-2008 11:28 PM
OK, we may have a partial solution to the syncing problem, 1st some environmentals. I use Mac OS X 10.5.5 and PocketMac SyncManager 1.2 (1.4). Download the manual for PocketMac Blackberry 4.1, as well as the latest version of the PocketMac software from the Blackberry site. Delete old, install new and go to the following section of the manual:
8.3.9 Data Cleanup and Maintenance Utilities
All the data cleanup and maintenance utilities may be found in your home folder (the folder with
your name on it in the Users folder), under ~/Library/Application Support/PocketMac
I followed the instructions in this section, (1) 1st ran data clean up utility to purge my device, one by one (contacts, tasks, notes, etc.), (2) ran utility to clean the sync files on the Mac (3) started PocketMac for Blackberry, selected for each (contact, tasks, etc.) one way sync (overwrite device), (4) when step 3 completed successfully, I reset PocketMac to Two Way Sync and selecte Sync again, it completed successfully.
12-04-2008 06:56 PM
For me, it's definitely a problem with the Contacts. That's where it always hangs, and when I de-select (within PocketMac) Contacts for syncing, everything else works like a charm.
The problem is this: I don't want to wipe my device, because I don't sync every night (well, I used to before I downloaded the new vers. of PocketMac and the USB fix...which rendered PocketMac useless). I don't want to *lose* Contacts in order to fix this.
I realise RIM/BB is new to the Mac game, but boy they better do something soon. Band-aid solutions are not enough.
12-04-2008 07:07 PM
12-04-2008 08:23 PM
mundo -- thank you so much! I will definitely follow the instructions and hopefully that will solve the problem! also i did notice that sometimes mailing addresses for people and additional phone numbers (in things like home 2, etc) would not transfer from mac to blackberry..... very frustrating, but maybe this will help change it.
athena0711 -- how do you like the new touch screen blackberry storm? i was thinking of getting it for xmas and i'm wondering how the performance is??