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w6
New Contributor
Posts: 6
Registered: ‎05-29-2014
My Device: mexico 9700 bold
My Carrier: brohter
Accepted Solution

pray for a solution

Dear when ever I try to enter bb world I can't. It shows app world requirs the latest version of BB ID.
Close. Uptade
Then I press on update. It shows Sorry, the software update server is unavailable. Please try again.
Close. Retry
If I press on Retry, is shows that BB ID instalation fail. Please try again later. (80002). Now let me know how can I overcome the sitution. Thanks
Forums Veteran I
Posts: 2,377
Registered: ‎07-08-2013
My Device: Passport/ Curve 9320

Re: pray for a solution

make sure you are connected to a wi-fi or you have a data plan with your carrier.

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Click if you want to Thank someone. If Problem is resolved, so that others can make use of it.
w6
New Contributor
Posts: 6
Registered: ‎05-29-2014
My Device: mexico 9700 bold
My Carrier: brohter

Re: pray for a solution

thanks