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05-24-2013 10:33 AM
Can anyone help pls. I'm having problems with the app world on my 8520 curve. Everytime I go into it, it keeps telling me in order to continue I have to upgrade it but yet I can download apps from my laptop and sync to the blackberry no bother. When I try to upgrade via browser on my phone (which takes AGES to load) it keeps saying that the page is too big to load. Then I connect the blackberry via USB and checked if the phone needed any upgrades and it advised no upgrades need.... pls help as I can't use/download any apps on my BB ....aahhhhh
Solved! Go to Solution.
05-24-2013 10:53 AM
Welcome to Support Forums
Currently which version of BlackBerry app world you have on your device ?
If you are having prioblem in updating BlackBerry World , then you try this : First delete any existing version of BlackBerry World from Options . Applications . locate and delete BB world from that list . Once it is done perform a Battery pull reboot by removing the battery while your device is powered on , wait for a min. then reinsert it back .
KB10040 :How to view or remove installed application on a blackberry smartphone
Finally , after reboot use your BlackBerry Browser and browse to www.blackberry.com/appworld/download and download the most recent available for your device model.
05-24-2013 11:33 AM
05-24-2013 12:13 PM
No problem , we all learn here on this peer to peer BlackBerry Community Support Forums
If you have BlackBerry Device Software 5.0, then go to Options >Applications> then select Third Party . On that list are you unable to view BlackBerry App world or BlackBerry World ? If you are then highlight it > Press the Menu Key > Click on Delete .
Or if you're having problem in locating BlackBerry App World then simply use your BlackBerry browser and browse through the above link , it will prompt if you want to replace the existing version then Click on Yes .
Try it again and let us know.
05-24-2013 01:05 PM
05-24-2013 03:01 PM
Are you trying to download it from a Computer using USB cable !
Can you try the link using your BlackBerry browser ! On the Home screen of the BlackBerry® smartphone, click Options > Advanced Options >Browser > Set the default browser to Internet Browser and then click the link I suggested.
I then tried downloading via usb and then this page comes up http://mobileapps.blackberry.com/devicesoftware/en
If you click on the above link using your BlackBerry browser it will allow you to download BlackBerry World but not through USB cable .
05-24-2013 03:35 PM
05-24-2013 03:45 PM
Are you able to browse Internet ? Or other BlackBerry application like BBM, Email on your device ?
05-24-2013 04:04 PM
05-24-2013 04:26 PM
Yes I know , that's the reason I asked if you're able to use those apps , the above link works well if you have specific data plan from your Carrier , it will not work from Opera .
If you want to use BlackBerry applications like internet browser , BBM and email then you need a specific BlackBerry Data Plan / BIS from your Carrier ( I don't know if your carrier 48 support BIS , you should ask them ) .Once you activate it on your account , it will allow you to use all BlackBerry application over your Mobile network as well as over Wifi .
Currently BlackBerry World works over wifi without BIS , So you should try to download it over wifi or try this Knowledge Base to install using a computer .
KB31325 : How to install or update the BlackBerry App World application using a computer system
To Install application from BlackBerry World refer to this Knowledge Base :
KB28715 : How to Install applications from BlackBerry App World using a Computer system