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07-05-2012 12:07 AM
Welcome to the Community
Can you please let us know more about your issue? Are you getting GPRS/EDGE in uppercase letters on the Data Coverage Indicator?
07-05-2012 12:21 AM
07-05-2012 12:36 AM
Please try to contact your carrier in regards to the Data Plan that you have. They may have Blackberry Data Plans that only provides you BBM and email only, BBM or social apps only, or BBM email social apps and browsing.
07-05-2012 12:47 AM
07-05-2012 12:58 AM - edited 07-05-2012 12:58 AM
Note: If the smartphone is associated with a BlackBerry Internet Service account, see KB02830 for instructions on how to send the service book for the BlackBerry Internet Service.
07-05-2012 05:15 AM
Hello jie 777,
Welcome to the Community,
Can you just one think , On you Homescreen Go to Manage Connection >Service Status > there you can see
Blackberry Internet Service > what you can see there. ?
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.