Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones


Thank you for visiting the BlackBerry Support Community Forums.

BlackBerry will be closing the BlackBerry Support Community Forums Device Forums on April 1st (Developers, see below)

BlackBerry remains committed to providing excellent customer support to our customers. We are delighted to direct you to the CrackBerry Forums, a well-established and thorough support channel, for continued BlackBerry support. Please visit http://forums.crackberry.com or http://crackberry.com/ask. You can also continue to visit BlackBerry Support or the BlackBerry Knowledge Base for official support options available for your BlackBerry Smartphone.

"When we launched CrackBerry.com 10 years ago, we set out to make it a fun and useful destination where BlackBerry Smartphone owners could share their excitement and learn to unleash the full potential of their BlackBerry. A decade later, the CrackBerry community is as active and passionate as ever and I know our knowledgeable members and volunteers will be excited to welcome and assist more BlackBerry owners with their questions."

- Kevin Michaluk, Founder, CrackBerry.com

Developers, for more information about the BlackBerry Developer Community please review Join the Conversation on the BlackBerry Developer Community Forums found on Inside BlackBerry.


Reply
New Contributor
Posts: 3
Registered: ‎10-31-2011
My Device: BlackBerry 9780
My Carrier: Vodafone

problem downloading or upgrading apps

I have a BB 9780

 

I've noticed over the last couple of weeks that when I go to either download an app or upgrade an existing one I get the message 'an error has occured, please try again later' The only way of getting around it is to uninstall an app already on my BB which means the BB then does a re boot.

 

I then go back into app world, download or upgrade the app I was trying to do in the first place, this then re boots the device. Then go back into app world and re install the app I uninstalled.

 

I'm not sure if this is connected but this only tends to occur when I launch app world it doesnt ask me to put in my BB  ID or password and just automatically logs me in, and when I do a re boot and go back into app world then it does ask me for my BB ID and password and the download is successful.

 

I've checked all settings and nowhere is there an option (that I can see) that  will stop it logging me in automatically