09-24-2013 08:18 AM
I followed the procedure as said for connecting the wifi n it woked too with the connection, but still when i open the browser it display mesg saying "Unable to connect to the internet, please try again later"
what i shoud do in the setting so tht i can use wifi on my cell??
09-24-2013 05:37 PM
Hi and Welcome to the Community!
Here is a KB that discusses that error:
Hopefully it contains something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.
Note carefully that, as the KB discusses, it applies to OS6 and 7...if you are on an older OS, it may well be that you can't use the native browser without a proper data plan from your carrier. Do you have a data plan? If not, then you would need to seek out an alternate browser (e.g., Opera) to use rather than the native one.
But if you do have a proper data plan, then With a strong carrier network signal (e.g., not merely WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
2) Resend Service Books
Hopefully that will get things going again for you! If not, then you should contact your mobile service provider for formal support.
Good luck and let us know!