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New Contributor
Posts: 7
Registered: ‎03-01-2014
My Device: 9870
My Carrier: ksa mobile
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problem in bbm on 9780

hi have problem donwload bbm 8.0.20. don't work my BlackBerry 9780 bold 

 

 and Is the  program works on BlackBerry 9780 bold , and  how to work

Forums Advisor III
Posts: 1,189
Registered: ‎01-05-2014
My Device: BlackBerry Passport - Z30 - Playbook - Finding Priv
My Carrier: Not Specified

Re: problem in bbm on 9780

Are you having BIS on your phone or are you using Wifi ?

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New Contributor
Posts: 7
Registered: ‎03-01-2014
My Device: 9870
My Carrier: ksa mobile

Re: problem in bbm on 9780

yes using Wifi 

 

now download bbm good but  open loading Preparation mmb

Forums Advisor III
Posts: 1,189
Registered: ‎01-05-2014
My Device: BlackBerry Passport - Z30 - Playbook - Finding Priv
My Carrier: Not Specified

Re: problem in bbm on 9780

Is BBM working now ? Explain the problem please Smiley Happy

Regards Eree - Follow me on Twitter - Facebook - Google+

For more visit my Blog
Posts: 95,182
Likes: 24,505
Solutions: 6,379
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: problem in bbm on 9780


alahmadi wrote:

hi have problem donwload bbm 8.0.20. don't work my BlackBerry 9780 bold 

 

 and Is the  program works on BlackBerry 9780 bold , and  how to work


On your Manage Connections screen, click on the Services Status.
What is the status of the BlackBerry Internet Service?



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New Contributor
Posts: 7
Registered: ‎03-01-2014
My Device: 9870
My Carrier: ksa mobile

Re: problem in bbm on 9780

[ Edited ]

open bbm show   loading setting up bbm not workSmiley Sad

New Contributor
Posts: 7
Registered: ‎03-01-2014
My Device: 9870
My Carrier: ksa mobile

Re: problem in bbm on 9780

JSanders

 

my blackberry internet service : not connected Smiley Sad  Smiley Sad

Posts: 95,182
Likes: 24,505
Solutions: 6,379
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: problem in bbm on 9780

Do you have a BlackBerry Data Plan enabled on your account with your carrier or mobile provider?
if not, call your carrier and inquire about having the BlackBerry Data Plan added to your account.

Good luck.



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 7
Registered: ‎03-01-2014
My Device: 9870
My Carrier: ksa mobile

Re: problem in bbm on 9780

What does this mean  BlackBerry Data Plan  how to  make enabled

Posts: 95,182
Likes: 24,505
Solutions: 6,379
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: problem in bbm on 9780


alahmadi wrote:

What does this mean  BlackBerry Data Plan  how to  make enabled


Call your moble provider to have this added to your account.



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code