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BlackBerry® OS Smartphones

New Contributor
Posts: 5
Registered: ‎08-26-2010
My Device: 9700
Accepted Solution

problem shut down

My new bb bold have mistake!  Using my bb and ... When battery going to 50%, my bb turn off. Then only i can turn on my bb if put a  charger, then my baterry show 0% baterry, and beginning charge.


What is a problem? Maybe i can solve problem if install new softver, upgrading or ,,,,?

Elite II
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: problem shut down

The issue is clearly related with battery degradation. Is it a newly purchased device? In that you can claim warranty from the store. Otherwise I would recommend changing the device battery.

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New Contributor
Posts: 5
Registered: ‎08-26-2010
My Device: 9700

Re: problem shut down

Ok, thanks. BB is new, but i have not warranty, becouse i have bought on "black maket".
BB is excellent, only battery make a problem.

New Member
Posts: 2
Registered: ‎07-11-2012
My Device: Blackberry Bold 9780
My Carrier: T-Mobile NL

Re: problem shut down

you can always buy an new battery in a local store Smiley Wink