12-05-2013 09:33 PM
Hello! I have a problem with my sim card, my phone come from France and in Australia, i can't call and send a message, go in internet with my " amaysim"... They said me to contact BlackBerry because the sim card work with other phone..somebody can help me please?!!
thank you so much!
12-05-2013 11:26 PM
Hi and Welcome to the Community!
first try those steps in the same sequence : (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
2) Delete and Resend Service Books (pre-BB10 devices only)
Hopefully that will get things going again for you! If not, then you should contact your mobile service provider for formal support.
VIA | sdgardne