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New Member
Posts: 1
Registered: ‎08-30-2013
My Device: Bold 9900
My Carrier: Bell

problem syncing desktop manager 7.1 for 9900 with Outlook 2007

I just changed service providers and in error wiped my BlackBerry.  I have my calendar, contacts, tasks, memos backed up on my PC.  For some reason, the only thing that transferred to my device when I did a sync was the tasks.  I did a one way sync from the PC to the device.  Can someone tell me how I can transfer the data from my PC to my device? Thanks

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Forums Veteran I
Posts: 2,377
Registered: ‎07-08-2013
My Device: Passport/ Curve 9320

Re: problem syncing desktop manager 7.1 for 9900 with Outlook 2007

Do you have a BlackBerry Protect? You can restore calendar, tasks, bookmarks, memos, contacts using that.

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Hall of Famer III
Posts: 58,181
Registered: ‎11-28-2008
My Device: DTEK50 (AAH108), PRIV (AAH995), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1917)
My Carrier: TMobile USA

Re: problem syncing desktop manager 7.1 for 9900 with Outlook 2007


GlenSP wrote:

I just changed service providers and in error wiped my BlackBerry.  I have my calendar, contacts, tasks, memos backed up on my PC.  For some reason, the only thing that transferred to my device when I did a sync was the tasks.  I did a one way sync from the PC to the device.  Can someone tell me how I can transfer the data from my PC to my device? Thanks


Hi and Welcome to the Community!

 

Please clarify...you have used both words of synchronization and backup. Those are completely different functions between your BB and your PC. Exactly which one did you use to have your data on your PC?

 


 

If you used synchronize, then I suggest this thread:

It starts with a process for cleanly starting over, and there is some discussion, and there is also a post (15) with links to older Desktop Software versions, if those are needed. Note that this is not, by any means, guaranteed to work...but it has worked for many to resolve issues they are having.

 


 

However...if you instead used backup, then please click the relevant link in my auto-sig on this post for instructions related to the separate backup/restore process.


Good luck!


Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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