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03-07-2013 04:19 AM
Iam not able to find the option->"Enterprise Activation" -> when i entered into "device"-> "Advanced settings"
thats the reason i cant able to configure my official mail in my Blackberry
please help to fix the issue
03-07-2013 05:45 AM
Welcome to BlackBerry Support Forums
Is it a personal device or a Company , If its a company device call your BES administrators they can activate your account.
03-07-2013 06:01 AM
its my company mobile and the main problem is that iam not able find the option "enterprise activation" in advanced settings why its happening whereas i got the username and password from it desk
03-07-2013 06:26 AM
It you're unable to see those option to complete the Enterprise Activation then most likely your account is not properly Configured . Or try this if you are sure : http://appworld.blackberry.com/webstore/content/33