12-18-2012 09:51 AM
Welcome to the BlackBerry Support Community.
Can you please provide more information on the issue you are having upgrading BBM so we can better assist? What is the full error message you are receiving? In which country are you located? Can you please verify that your location is on the supported countries for BBM 7 list on the following page? http://bbry.lv/A4Bcs9
Hope this helps.
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