02-22-2013 04:48 AM
Hi I am facing alot of problem with BBM7 and I want to downgrade to BBM6. I cannot find the link for bbm6 nor can I find it on app world. please let me know how and where can I get BBM 6 from.
Solved! Go to Solution.
02-22-2013 04:53 AM
Welcome to BlackBerry Support Forums
You may face issues because BBM7 is currently not available for India . So to Install BBM6.2 Try this :
On your Homescreen Go to Options > Device Application Management > Locate and delete BlackBerry Messenger from there. After deleting do a Battery Pull Restart like this device POWERED ON remove the battery wait a min. then re-insert it back .
After reboot from your BlackBerry Browser browse to http://mobileapps.blackberry.com/devicesoftware/en
02-22-2013 06:48 AM
02-22-2013 06:55 AM
If you're in a location where you have a strong signal , and only having problem with BBM then you can do a reboot by removing the battery while your device is powered on , rebooting in this manner fixes most issue within our Devices.
Or perform those steps in a sequence :
1- Register your Handheld .
2- Resend your Service Book
3- Then perform a battery pull restart like this while the device is powered On remove your battery wait for a min. then reinsert it back
You can try those steps whenever you feel any issue within your device related to data services, provided its not a Carrier issue with there Network.