01-09-2013 05:21 AM
Hi, guys i have problem with protect
I got an error massege (the service plan for your blackberry device dose not support this (app)........
please what can i do ??
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01-09-2013 05:31 AM
Welcome to BlackBerry Support Forums
As you have not mentioned so I ask do you have BlackBerry Data Plan on your account ?
01-09-2013 05:50 AM
To use BlackBerry Protect we need BlackBerry Data Plan also know as BIS , you can contact your carrier or your Mobile service provider they can add it on your account.
01-09-2013 06:04 AM
BlackBerry Data paln is a service which will allow you to use not only BlackBerry Protect but also many BlackBerry Services like BBM , personal email services and many more , this plan is added to your mobile account by your Mobile service provider upon request .
You can all your Carrier or mobile service provider ( the one to whom you pay your mobile monthly bills ) they can add it on your account.
01-09-2013 06:17 AM
You are most welcome....