04-28-2012 05:41 PM
Solved! Go to Solution.
04-28-2012 06:35 PM
Shobha, this is a user to user forum as you should have been warned when you signed up for it - RIM do not monitor it.
I would also suggest you remove all personal information from your post as this is against forum rules.
04-28-2012 07:21 PM
04-29-2012 06:49 AM
I appreciate the fact about you being more informative about the issues you are facing,well FYI I have been using the same handset past two years and i have not faced any such problems,few suggestions from my end...
1>check whether you have purchased the handset from an authorised blackberry store. If Yes then
2>Go to the respective dealer or technician and ask them to give it in writtern that it cannot be fixed as its manufacutring defect
3>If hand set falls under warrenty then you can cliam for replacement or you can ask for fix tosame handset
4>As under country"s law you can always approach consumer court, and you can tell this to the dealer from where you have purchased it
04-29-2012 07:42 AM
04-29-2012 11:01 AM
try this number for technical support 000-800-1007-373 techincal support number
if you have tata docomo as service provider then there is separate technical support for balckberry smart phones ,actcually the one which i use ..please take down this is the number 18004190121
04-29-2012 11:41 AM