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H20
New Member
Posts: 3
Registered: ‎10-27-2008
My Device: Not Specified

problem with keyboard!! need help plz

the only key doesn`t seem to work is the alt key.. its always on... every other keys work fine, except that one.. i tried turning the phone off, opening up the cover, to clean the keypad, but nothing seems to be working. help plz

New Contributor
Posts: 3
Registered: ‎10-26-2008
My Device: Not Specified

Re: problem with keyboard!! need help plz

I had the same problem when I first got my BB.  I realized the phone was in number mode, and the alt key won't work as long as that's the case.  You've probably already checked that, but wanted to offer suggestion just in case.

Super Contributor
Posts: 396
Registered: ‎08-03-2008
My Device: Blackberry 9530

Re: problem with keyboard!! need help plz

Check the upper right corner of the display....is anything showing up there?
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Elite II
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: problem with keyboard!! need help plz

Is both of your ALT keys are not working? Did you check for number mode?

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H20
New Member
Posts: 3
Registered: ‎10-27-2008
My Device: Not Specified

Re: problem with keyboard!! need help plz

thanks guys, i donno which alt key is not working. the top cornor always has the arrow sign pointing up. i think its a connection progblem. its somehow detecting the alt key being pressed when its not.. .. it turns on sometimes and sometimes it turns off.. and it does it by it self..

 

it becomes really annoying when u r trying to send text msgs.

 

 

H20
New Member
Posts: 3
Registered: ‎10-27-2008
My Device: Not Specified

Re: problem with keyboard!! need help plz

the phone was working fine when i first got it.. this problem just occured out of no where 6 month after i got it.. i did not do anything to the phone.. etc no water, or droppiing on the floor.

 

 

 

 

Highlighted
Forums Advisor III
Posts: 1,267
Registered: ‎06-19-2008
My Device: AT&T BOLD OS 4.6.0.167

Re: problem with keyboard!! need help plz

You could possibly have some dust or debris stuck under it that keeps making the connection. I would try some compressed air. Or if you are really brave you can take the phone apart. Fortunately for my phone, I'm not brave.
~Lorrie~ Master of All Things Blackberry!