09-17-2013 01:13 PM
Hello, I am facing a problem when I try to upgrade BB app world.
The KB26170 has not helped me to solve the problem because when I select Download I am re-directed on a web page appworld.blackberry.com/webstore/ etc....... and on that page there isn't anything as described in KB26170 like "download it today" etc..
I have tried to download from http://it.blackberry.com/apps/app-world/download.h
Any suggestion from the community? - Curve 9300 18.104.22.16847 app world 22.214.171.124
09-19-2013 03:17 PM
Welcome to the BlackBerry Support Community.
Thank you for your question regarding the issue you are experiencing with updating BlackBerry World.
Please attempt to install the application by going to www.blackberry.com/blackberryworld on your device browser.
If you are unable to do so, please contact your mobile service provider to verify that you are using a data plan that supports this application.
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Click "Accept as a Solution" for posts that have solved your issue(s)!
09-23-2013 05:49 AM
Thank you FozzieBear , I did it what you suggested before writing the message to the Community but I always end up in a page where there is no exit.