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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎02-27-2013
My Device: bold 9900
My Carrier: mobilink


i hve upgraded my app world to 4.0 smething , its bold 9900 , i cant open the app world it says blackberry id installation failed error 80002, nd when i open blackberry id it says unable to update blackberry account information while offline







Elite II
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: problem

[ Edited ]

Try this -


When you device is POWERED ON, remove the battery for a minute, and then reinsert the battery. This make a reboot to your device which resolves minor issues with the BlackBerry device.


Then try accessing BB World.


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