11-02-2009 10:49 AM
I had a weird app error and needed to do a total wipe of my storm. Once I got all software reloadded I have been unable to restore bbm contacts using the email option. I tried it, and almost 18 hours later it tells me "Please try again later. You are currently being registered with the Blackberry Messenger Service. This is an automatic process and will complete in a few minutes." Any ideas?
11-02-2009 11:32 AM
With the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot.
Now, try the restore again.
PIN: C0001B7B4 Display/Scan Bar Code
PIN: C0005A9AA Display/Scan Bar Code
11-02-2009 11:59 AM
I am having the same problem and I tried the hard reboot but it continues to sit at the checking email status screen. I've restored my contacts before and never had a problem but after this most recent update it deleted BBM 5 and now I lost all my contacts.
11-03-2009 12:07 AM
I have the same problem can't restore via email, instead I restored it from DM but the contact pictrue won't show up.... and also can't restore the group......