08-14-2013 04:08 PM
end of July I bought a BB Curve 9320. Till today I was not able to create a mail account. A smartphone without email access. The problem is the missing possibility to create a internet mail account. I' m only able to put in information for a company account, which I don't have. During the past weeks I spent hours and hours reading manuels/blogs and watching youtube videos. I did also ask my telephone provider whether they put in any limits for the internet mail accounts. Nothing like that.
I guess the problem might be caused by our bb playbook. It's running pretty well. On the playbook is running a windows live account for mail, contacts and dates. When I started the 9320 I did first use the same bb id we use on the playbook.
Please help me, I'm totally frustrated. What can I do?
Kind regards from Hamburg
Solved! Go to Solution.
08-14-2013 04:44 PM
From the device go to blackberry.com/integrate
and see if you can setup your email from there. The Playbook isn't causing the issue. Keep us posted.
08-15-2013 02:10 PM
08-15-2013 03:06 PM