08-05-2012 01:36 PM
Let's make sure you have the proper boxes ticked off for receiving notifications. Open your facebook app, press the menu key and select Options. If you scroll down, you should see Facebook Notifications. Make sure that box is checked. If you would also like your notifications to appear in your Messages folder on your phone's homescreen, scroll back up a bit and check off BlackBerry Messages application. Once you've done those two things, press the menu key again and select Save.
That should do it. Let us know if that works for you.
08-06-2012 12:04 AM
Do you still have BIS (BlackBerry Internet Service) on your account with your carrier? BIS is required to push the notifications to your phone. If you do have it, are you experiencing any other connection problems (i.e. internet not connecting, etc.)?
Please post back.
08-06-2012 01:21 AM
OK, let's make sure you have the proper version of facebook for your phone. Go to your Applications list and delete your facebook app. You can find your Applications by going to your phone's homescreen and following Options>Applications. Find facebook in the list, highlight it with your cursor, press the menu key and select Delete. Once that's done, reboot your phone then go to your App World icon and search for facebook. Install it once again and let us know how it works.
Please post back with your results.
08-06-2012 02:05 AM
In addition to what BillJ adviced I just want to add a point Login to Facebook from your PC or Laptop Go to > Account Setting > Notifications > All Notification > Other Applications > There make sure that Blackberry Smartphone App is marked and if not marked mark it and then save it.
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