07-13-2010 07:07 PM
In the past days I`ve had serious problems using the gps on my BB 9500 storm: updating my position in the advanced options my coordinates are not calculated and obviously telnav doesn`t work either (it gives a message "gps signal two low") most of the times I try.
Could it be a software or hardware problem? What option could I have change that have given these problems to the GPS system of my device?
07-13-2010 07:20 PM
Has it worked fine in the past?
With the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot.
On all model BlackBerrys, first make certain that you in an area of good signal coverage AND outside with a clear view of the sky in an open area of no tall buildings.
For GSM network devices, do this:
Click Options > Advanced > GPS > Menu > Refresh GPS.
Give it up to 10 minutes to refresh, and try 2-3 times in a row.
Also, read this: http://www.blackberry.com/btsc/dynamickc.do?extern
PIN: C0001B7B4 Display/Scan Bar Code
PIN: C0005A9AA Display/Scan Bar Code
09-30-2010 04:45 PM
The above article from the public knowledge base has been cancelled and replaced by the following one :
KB11950 How to troubleshoot built-in GPS issues on a BlackBerry smartphone