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New Member
Posts: 1
Registered: ‎08-27-2009
My Device: Not Specified

problems with my world

hello everyone,

 

 

yesterday appear a message to do an upgrade in one of my application ( my world)...i did and on the top of my desktop still appear number one and a star as i still have to open or read something, the same star when you have a sms or an email to read. today ask me to do an upgrade in another application and i did....now i have the number two on the desktop and the star...how can  i resolve this problem???

Hall of Famer III
Posts: 57,599
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: problems with my world

Hi and Welcome to the Forums!

 

When you get the update notifications from AppWorld, there are two things to do..

 

1) update the app from within MyWorld -- you've already done so, so step one complete.

 

2) find the message that came into your BB concerning the update and delete it. To do this, open up Messages and then click the BBKey and select View Folders -- go through them all to find the AppWorld update messages...I've never received one so I can't direct you better to the right place, but I know that others have found those messages via this method and been able to delete them (and thereby rid themselves of that new message indicator).

 

Good luck and let us know!


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