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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎10-07-2008
My Device: Not Specified

problems with trackball and camera



I have had my pearl for about 3 months now, actually this is the 2nd one.  With the first one and now with this one the track ball or specifically the zoom on the camera just stopps working.  It just happened today, and this is the second phone.  I really don't want to send this one back.  Has anyone had his same problem?  Am I locking it somehow and don't know it?






Elite II
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: problems with trackball and camera

This issue once reported to me by one of the user. There is no specific remady for this problem. Try having a soft reset by pulling the battery out 30 sec. If that doesn't solve the problem then you have to consider sending the device back to the carrier. Smiley Sad

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