04-08-2013 11:45 AM
04-08-2013 11:58 AM
Hi and Welcome to the Community!
There are several public KBs that discuss that error...but rather than linking them all here, I suggest you go to this URL:
Perform a search usign the exact error message and inspect the results of the search for one that may be applicable to your specific situation. There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.
Good luck and let us know!
04-09-2013 09:14 AM
Therefore, since this is only a problem when using your carrier data network, I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
2) Resend Service Books
3) Batt Pull Reboot
Hopefully that will get things going again for you! If not, then you should contact your mobile service provider for formal support.