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New Contributor
Posts: 2
Registered: ‎03-06-2013
My Device: Bold 9900
My Carrier: MTN

purchasing with paypal

I just got a paypal account, and its verified and everything, but whenever I try and purchase something, it keeps saying Error and id 30261 or something like that. What does the error mean?
Is it a prob with the paypal account or app world?
Hall of Famer III
Posts: 59,104
Registered: ‎11-28-2008
My Device: DTEK50 (AAI82), PRIV (AAI795), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1917)
My Carrier: TMobile USA

Re: purchasing with paypal

Hi and Welcome to the Community!

 

Unfortunately, based on "or something like that", it's really difficult to research anything for you...and the exact code you report ("30261") results in nothing useful in the public KBs...but perhaps you will have more luck searching:


But, please double check your PayPal account -- log into it from a PC/browser and ensure that the credentials you use there are identical to those you use to log into MyWorld. Also ensure that all credit cards you have attached to PayPal are current and valid...we have learned that if there is any credit card attached to your PayPal account that is invalid for any reason (e.g., expired), it will prevent AppWorld purchases from completing, even if it is not the funding source. Further, there must be at least one (valid) credit card attached to the PayPal account.

We also have heard from some users who report that creating a whole new PayPal account somehow fixes things and allows them to make purchases. I'm not sure why that works, but reports exist that it does.

Cheers!


Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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New Contributor
Posts: 2
Registered: ‎03-06-2013
My Device: Bold 9900
My Carrier: MTN

Re: purchasing with paypal

Thanx! Definitly helped! I'll try It out and see how it goes Smiley Happy